• Bus and Coach Operator Licensing
• Bus and Coach Legislation and Guidance
• Vehicle/Fleet Insurance
• Drivers Hours (Domestic & EEC)
• Tachograph Analysis
• Using Digital Tachographs (For Drivers)
• Tachograph Regulations
• Drivers’ Hours Legislation
• Drivers’ CPC
• Maintenance Planning
• Maintaining Maintenance Records
• Drivers’ Daily Walk-Round Checks
• Drivers’ Defect Reporting
• Maintaining Operator Standards
• VOSA Inspections
• VOSA Site Visits
• Compliance reviews
• Fuel Management
• Job Costing
• Customer Service Policies
• Health & Safety Risk Assessments
• Customer Charters
• Conditions of Carriage Policies
• Measuring Performance
• Improving Efficiency
| • Driver Assessments
• Driver Handbooks
• Driving License Check
• Driver CRB Checks
• Fuel Efficient Driving
• Customer Service
• Drugs & Alcohol Abuse
• Drugs & Alcohol Screening
• Bus Service Registration
• Timetable/Route Operation Planning
• Timetable/Route Costing
• Tendered Service Application
• Contract Service Application
• School Contract Application
• Rail Replacement Services
• Park & Ride
• Service Delivery Analysis
• Route Utilisation Analysis
• Fares and Ticketing Strategies
• Concessionary Fare schemes
• Efficient Driver and Vehicle Scheduling
• Operating Abroad
• London Low Emission Zone
• Publicity & Marketing
• Website Design & Hosting
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