IBPTS SPECIALIST ADVICE AND HELP WHEN “OPERATORS” NEED IT If you do employ a qualified Transport Manager we provide one of the best specialist back up service available in the UK. If you have left it till the last minute and need a positive solution, for when things have gone wrong, or if you feel your operation would benefit from a retained service, where we work alongside the Transport Manager, we have the ideal packages that will suit your operation. We provide help and advice when required and take care of many of the administrative jobs, including drivers' hours/working time directive and record keeping checks; driving licence checks, including health and age related procedures to keep both you and your employees informed; employment contracts and terms and conditions, regularly updated; maintenance procedure checks, including an independent 'driver spot check' service; regular driver assessments and information update supply. We also provide maintenance procedure audits to the standard expected by the Traffic Commissioners and VOSA. Operators should always remember that one of the most important aspects of being a “Road Passenger Transport Operator” is to ensure safety and compliance at all times and this involves keeping your drivers' updated and aware of the rules and regulations. So, it's up to you, the Operator and your nominated Transport Manager, to be alert to this requirement! Ask any of the Traffic Commissioners and they will inform you ignorance is not an acceptable excuse! The Traffic Commissioners and VOSA expect every operator to provide their drivers' with regular training, information and effective instruction on what they must be doing and this must be refreshed and updated on a regular and ongoing basis. A an operator you believe that your operation may need some up to date information and training we can provide a training needs analysis to any operator in the UK. It is essential that you as the operator have the following latest VOSA publications either as hard copies or downloaded. • Public Service Vehicle Operating Licence (Revised April 2009) • Drivers’ Hours and Tachograph Rules for Road Passenger Vehicles UK and Europe (2009) • Guide to Maintaining Roadworthiness (Revised 2009) • Public Service Inspection Manual 2010 • Code of Practice for Enforcement Checks on “In Service” Passenger Carry Vehicles • Bus and Coach Security • All can be downloaded from the VOSA website As a “Passenger Transport Operator” it is extremely important that compliance is maintained in all aspects of operation. Do not disregard VOSA or the Traffic Commissioner lightly otherwise you may be the recipient of that dreaded call to “Public Inquiry” letter. If called to “Inquiry” we can assist arrange an independent audit and representation for you from a top “Transport Solicitor” don’t fall for the “Transport Consultants” trap in that are eager to represent you these are often inexperience in inquiry procedure, not familiar with protocol and not favoured by Traffic Commissioners.
IBPTS provides the following consultancy services, assistance, training workshops and advice in: |